• Web & software development
  • Based in Portugal, working internationally
  • Start eligible projects with 10%
  • Websites, booking systems and software
  • PT · EN · NL · ES
  • From idea to launch and ongoing management
  • WebCastelo Care available after launch
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Booking platforms

Booking platforms built around availability, reservations, payments and operations.

From the first date a customer picks to the calendar your staff work from. One system that handles the booking and the operation behind it.

For rental companies, tour operators, clinics, studios and accommodation that run on availability.

  1. Date
  2. Service
  3. Time
  4. Details
  5. Payment
  6. Confirmed
Consultation, 60 min14:00
Customer details
Booking confirmedDeposit €45

Today in the calendar

Admin
  • 09:00 Site visit
  • 11:30 Consultation
  • 14:00 Consultation

Deposit

  • Portugal based
  • Working internationally
  • Four languages
  • Real platform projects
  • Real time availability
  • Online reservations
  • Online payments
  • Fleet and resource management
  • Multiple locations
  • Extras and upgrades
  • Automated confirmations
  • Customer management
  • Partner area
  • Admin dashboard

What booking really has to solve

A booking form is easy. A booking system that matches your operation is the hard part.

  • Portugal based
  • Working internationally
  • Four languages
  • Availability depends on resources, staff or vehicles, not just a calendar
  • Double bookings appear when two channels sell the same slot
  • Deposits, full payments and pay on arrival all need to work
  • Extras, insurance and add ons change the price
  • Multiple locations have different rules and opening hours
  • Changes and cancellations are handled by email and phone
  • Partners and resellers need their own way to book
  • Nobody has one overview of the day

The booking journey

Every WebCastelo booking platform is built along this line, then configured to your operation.

  1. 01

    Availability

  2. 02

    Select

  3. 03

    Book

  4. 04

    Pay

  5. 05

    Confirm

  6. 06

    Manage

  1. 1Availability. Real availability per resource, location and time.
  2. 2Select. Product, service, duration and extras.
  3. 3Book. Customer details, terms and rules validated.
  4. 4Pay. Deposit, full payment or payment on arrival.
  5. 5Confirm. Confirmation, documents and reminders.
  6. 6Manage. Calendar, changes, handover and reporting.

What a booking platform can include

Customer experience

  • Availability
  • Date and time selection
  • Products and services
  • Extras
  • Locations
  • Online payments
  • Confirmation
  • Customer accounts

Operations

  • Calendar
  • Bookings
  • Resources
  • Fleet
  • Staff
  • Locations
  • Pricing
  • Availability rules

Management

  • Customers
  • Refunds
  • Discounts
  • Reports
  • Contracts
  • Notifications
  • Admin roles

Growth

  • Affiliates
  • Partners
  • Promo codes
  • Upsells
  • Multiple locations
  • Multilingual booking

Systems are configured around the operation. A bike rental and a clinic use the same engine with very different rules.

Operations we build for

One booking model does not work identically for every industry. The rules, resources and timing differ, so the system is configured around your operation.

  • Bike rental

  • Vehicle rental

  • Tours

  • Activities

  • Hotels and accommodation

  • Beauty

  • Clinics

  • Restaurants where reservations matter

  • Sports

  • Equipment rental

Platform case

DutchFellas

A complete rental and booking platform: public website, booking flow, payments, fleet, counter operations, customer records and partner bookings in one system.

Modules

  • Public Website
  • Booking Flow
  • Payments
  • Fleet
  • Counter
  • Customers
  • Partners
  • Admin
DutchFellas Booking platform

DutchFellas. A rental and tour operator running bookings, fleet and payments in one platform.

View case study

How a booking project runs

  1. 01

    Operation mapping

    Resources, locations, rules and the current process.

  2. 02

    Booking logic

    Availability model, pricing, extras and payment rules.

  3. 03

    Prototype

    The customer flow and the admin calendar, early.

  4. 04

    Build

    Booking engine, payments, admin and notifications.

  5. 05

    Test

    Real scenarios, including changes, no shows and refunds.

  6. 06

    Launch

    Migration, staff training and go live.

  7. 07

    Operate

    Season support, monitoring and further modules.

  8. 08

    Grow

    Occupancy reporting, conversion review and the next modules.

Investment

Booking platforms are quoted per project. Website starting prices do not apply here, because the value sits in the logic behind the calendar.

Custom scope

Larger platforms are delivered in agreed milestones.

Cost depends on

  • Booking logic and availability rules
  • Number of resources
  • Number of locations
  • Payment requirements
  • Admin requirements
  • Customer accounts
  • Partner and reseller access
  • Integrations
  • Contracts and documents
  • Automation

Prefer to discuss your project directly?

Send a short message with what you need. You get an answer from the people who build it.

Contact

Not sure how much system you need?

Some operations need a full platform, others need a website with a booking module. A few questions is enough to tell.

Find my solution

Booking Systems

Questions about booking systems

Prefer to discuss your project directly?

Send a short message with what you need. You get an answer from the people who build it.

Yes. Locations can have their own resources, opening hours, pricing and availability rules, with one overview across all of them.

Tell us how your bookings work today

Describe your resources, locations and rules. We come back with a model, a scope and a planning.

  • Portugal based
  • Working internationally
  • Four languages
  • Real platform projects
  • Milestone based delivery
  • Managed support available