Solutions by industry
Websites and appointment booking for clinics
Treatments explained clearly, simple booking, communication with patients and a digital journey that respects privacy.
- Treatments and specialties
- Appointment requests
- Communication and follow up
- Pages per treatment and per specialty
- Booking per doctor or per service
- Forms with minimal data collection
- Reminders and confirmations
- Patient area when justified
- Payments and quotes
Common difficulties
Patients compare clinics before ever picking up the phone.
Insufficient information
Without a clear explanation of treatments, the patient chooses another clinic.
Phone only bookings
Reception stays busy and requests outside business hours are lost.
Manual follow up
Check up appointments depend on someone remembering to call.
Privacy concerns
Badly designed forms collect sensitive data with no real need.
Solution architecture
A clear journey between the search and the first appointment.
- 1
Website
Specialties, treatments, clinical team, facilities and practical information.
- 2
Appointment request
A short form covering the essentials, without collecting unnecessary clinical data.
- 3
Confirmation
Fast reply, confirmation and a reminder before the appointment.
- 4
Follow up
Later communication, check up appointments and post treatment information.
Possible features
Always with attention to data protection.
- Pages per treatment and per specialty
- Booking per doctor or per service
- Forms with minimal data collection
- Reminders and confirmations
- Patient area when justified
- Payments and quotes
- Multilingual website for international patients
- Integration with existing clinical software
Where to start
The priority is explaining clearly and receiving requests.
Start with
- Website with treatments
- Online appointment request
- Confirmation and reminders
Expand later
- Calendar per doctor
- Patient area
- Quotes and payments
- Campaigns per treatment
Relevant services
The detail of each component.
- Professional WebsitesFast, professional websites built to convert visitors into customers. From €595.
- Booking SystemsTurn availability into reservations, payments and automated administration.
- SEO & GrowthImprove visibility, traffic and conversion after your platform is live.
- WebCastelo CareMonitoring, security, backups, updates and support after launch.
Frequently asked questions
Related industries
A clear journey to the first appointment
Tell us about your clinic and get a concrete recommendation.