• Web & software development
  • Based in Portugal, working internationally
  • Start eligible projects with 10%
  • Websites, booking systems and software
  • PT · EN · NL · ES
  • From idea to launch and ongoing management
  • WebCastelo Care available after launch
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Solutions by industry

Websites and direct booking engines for hotels

Every booking made through an OTA costs a commission. We build the direct channel: website, availability, payment and guest communication.

  • Direct booking with no commission
  • Multiple room types and rates
  • Automatic guest communication
Gentle Real Estate Property website
  • Direct bookings
  • Availability and rates
  • Online payments
  • Multilingual website
  • Guest communication
  • Local SEO

What stops direct bookings

Guests compare, hesitate and end up booking wherever the process is simplest.

  • OTA dependency

    Occupancy is there, but the margin stays with the platform's commission.

  • Unclear availability

    Without a visible calendar, visitors prefer to book where they can see price and dates.

  • Manual process

    Emails, confirmations and payments handled by hand eat up hours every week.

  • Missing languages

    International guests cannot find the information in their own language.

Solution architecture

A direct booking engine connected to your website.

  1. 1

    Website

    Room presentation, photos, amenities, policies and location.

  2. 2

    Availability

    Calendar by room type, seasons, minimum stay and period pricing.

  3. 3

    Payment

    Prepayment, deposit or pay on arrival, with instant confirmation.

  4. 4

    Post booking

    Automatic emails, arrival information and extra requests.

Possible features

Defined according to the size of the property.

  • Room types with seasonal rates
  • Minimum stay and period rules
  • Paid extras such as breakfast or transfers
  • Promo codes and early booking discounts
  • Channel manager connection when one already exists
  • Booking and guest management area
  • Website in English, Portuguese, Dutch and Spanish
  • Occupancy and booking source reports

Where to start

Direct booking can start without replacing what you already use.

Start with

  • Multilingual website
  • Booking request with availability
  • Automatic confirmation emails

Expand later

  • Full online payment
  • Extras and upsell
  • OTA synchronisation
  • Repeat guest programme
Pricing

Related project

Gentle Real Estate shows how we present accommodation with galleries, enquiries and a multilingual layout.

View the project

Frequently asked questions

Increase your direct bookings

Tell us about your property and get a scope proposal with timelines and pricing.

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