• Web & software development
  • Based in Portugal, working internationally
  • Start eligible projects with 10%
  • Websites, booking systems and software
  • PT · EN · NL · ES
  • From idea to launch and ongoing management
  • WebCastelo Care available after launch
Skip to main content

Managed technology service

Website maintenance and managed support after launch.

Hosting, monitoring, backups, security and technical support, handled by the people who built the platform.

For companies that would rather run their business than manage their infrastructure.

All systems normal

Uptime 99.9%
  • Website online
  • SSL secure
  • Backup complete
  • Performance
  • Security
  • Support
  • Portugal based
  • Working internationally
  • Four languages
  • Real platform projects
  • Managed infrastructure
  • SSL certificates
  • Backups
  • Security
  • Technical maintenance
  • Performance checks
  • Support
  • Small changes
  • Platform management
  • Ongoing development

Three levels of care

A business website and a booking platform do not need the same level of management, so they are not in the same plan.

Care Essential

For

Professional websites

  • Hosting and infrastructure
  • SSL
  • Monitoring
  • Backups
  • Technical updates
  • Security basics
  • Support
  • Small technical changes according to plan terms

Care Business

For

Larger websites and online stores

  • Everything in Essential
  • Extended monitoring
  • Store and business critical checks
  • Expanded support
  • Performance monitoring
  • More change capacity depending on the plan

Care Platform

For

Booking systems, web apps, portals and custom software

  • Platform monitoring
  • Database and infrastructure
  • Backups
  • Technical support
  • Deployment support
  • Application maintenance
  • Incident handling
  • Ongoing technical oversight

Care is quoted per platform. Final monthly pricing is confirmed after we know what is being managed.

Care pricing depends on

  • Type of platform
  • Infrastructure
  • Business criticality
  • Support level
  • Technical complexity

Uptime

99.9%

All systems normal

Website online

SSL secure

Backup complete

We build it. We can keep it running.

With a Care plan you do not have to manage any of the following, and you do not need to find someone who can.

  • Technical updates
  • Backups
  • Hosting
  • Platform maintenance
  • Security configuration
  • Technical incidents

What is monitored and maintained

Availability

  • Uptime monitoring
  • SSL and certificates
  • Error alerts
  • Incident response

Protection

  • Backups
  • Restore testing
  • Security updates
  • Access management

Continuity

  • Performance checks
  • Dependency updates
  • Deployment support
  • Technical support contact

What happens without it

These are the calls we get from companies whose platform was left alone.

  • Portugal based
  • Working internationally
  • Four languages
  • The certificate expired and the site shows a warning
  • An update broke a form and nobody noticed for weeks
  • There is a backup, but nobody ever tested a restore
  • Payments fail and the shop keeps taking orders
  • The original developer is unreachable
  • A known security issue stayed open for months

WebCastelo Care

Questions about Care

Prefer to discuss your project directly?

Send a short message with what you need. You get an answer from the people who build it.

No. Hosting is part of it, but the service is monitoring, backups, updates, security and having someone technical responsible for the platform.

Who looks after your platform today?

If the honest answer is nobody, that is worth a conversation.

  • Portugal based
  • Working internationally
  • Four languages
  • Real platform projects
  • Milestone based delivery
  • Managed support available